EML EU IT Support

Welcome to the EU EML Service Desk Portal. Please select relevant option below.

EML Payments EU System Status page

Please visit here to see system health and information on Incidents and Maintenance.

https://uptime.com/s/eml-payments-eu-status

Portals

  1. PFS Fraud & Disputes

    Welcome! You can raise a ticket using the options provided.

  2. PFS IT Support Service Desk

    Welcome! You can raise a request for PFS Service Desk using the options provided.

  3. EU Corporate IT Support

    Internal Only - For all Network Related Support - Hardware, VPN, New Starters, Office 365, Phone Set up, Computers/Laptops etc for all European based offices

  4. PFS Card Dispatch Team

    Welcome! You can raise a request for Dispatch using the options provided.

  5. Data Analytics Global Reporting

    Welcome! You can raise a request for Data Analytics Global Reporting using the options provided.

  6. PFSL Limits Service Desk

    Welcome! You can raise a request for PFS Limits Service Desk using the options provided.

  7. EML-Retail & Flex Service Desk

    Welcome! You can raise a request for EML-Retail & Flex Service Desk using the options provided.

  8. Client Onboarding Services

    Access/API Permissions, Documentation Support, IP Whitelisting, Staging or Technical Queries.

  9. Product Pipeline

    Welcome! You can raise a request for Product Pipeline Europe using the options provided.

Suggested forms

  • Card Dispatch Query in PFS Card Dispatch Team

    Queries relating to Card Dispatch

  • MACP Access Blocked or Log in issues in PFS IT Support Service Desk

    To Unblock MACP Access

  • User Access Request- (MACP) in PFS IT Support Service Desk

    Access related request (new users or change in permissions)

  • General IT Requests in EU Corporate IT Support

    Software Installation, Laptops, PC's, Screens, Headsets, Mouse, keyboard, Email, Office 365 etc

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